Certification for Canadian exporters of aquatic products under the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES)
Service standards
- Telephone and email inquiries: 2 hours
- CITES Permit: 35 calendar days, starting on the day all documents are received
Performance target
Meet the targets 90% of the time.
Performance results
| Standards | Target | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Telephone and email inquiries will be responded to within 2 hours | 90% | 100% | 100% | 100% |
| CITES Permit will be issued within 35 calendar days, once all documents are received | 90% | 98.33% | 85.03% | 100% |
Applying for certification
CITES applications are submitted via fax, mail or email. Permits are issued via mail once the application is approved.
For CITES inquiries, please contact the Catch Certification Program: Operations Centre using the contact information below or visit our website.
For more information on the Convention on International Trade of Endangered Species (CITES) please visit this website.
The permit application forms can be found here.
For additional information please visit this website.
Contact information
Toll Free in North America: 1-888-641-6464
Email: CCO-BCC_Info@dfo-mpo.gc.ca
Mail: Operations Centre, P.O. Box 99, Tignish, PE C0B 2B0
Fax: (902) 775-7100
Service feedback
Operations Manager, Operations Centre, (902) 775-7109
Email: CCO-BCC_Info@dfo-mpo.gc.ca
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