Service performance reporting for grants and contributions

On this page

• Context
• Service standards results for grants and contributions programs in fiscal year 2020-21
• Grants and contributions programs exemptions
• Other programs

Context

Service standards for our grants and contributions programs state the level of performance funding proponents (e.g. applicants and recipients) can reasonably expect under normal circumstances.

The Fisheries and Oceans Canada (DFO) and Canadian Coast Guard (CCG) service standards are:

1. timely acknowledgement of the Department’s receipt of an application, a proposal, an e-mail, or any other type of request for transfer payment funding
2. notification of funding decisions (i.e. informing the recipient whether their activity or project will be funded)
3. requisition for payment – Maximum amount of time between receipt of final document(s) from the funding proponent (e.g. signed agreement, report, receipts, etc.) and the time the requisition for payment is sent for processing and payment

Service standards achievement targets are set at 90% across the department. Programs can submit their standards and results in calendar days or business days.

Achieving these service standards is a shared responsibility between funding proponents and DFO-CCG.

Funding proponents must:

• complete all required documentation
• submit this documentation according to each program’s instructions (please note different programs may require different documentation)

If DFO-CCG programs are unable to meet their service standard timelines, they will inform funding proponents about the delay.

Service standard reporting is done by fiscal year. A fiscal year runs from April 1 to March 31.

Service standards results for grants and contributions programs in fiscal year 2020-21

The following are the 2020-21 service standards results reported by that DFO-CCG transfer payment programs.

Grants and contributions programs exemptions

Some factors may influence the decision to not implement service standards, such as Programs with one recipient with whom the program is in contact regularly or Programs that are being terminated (sun-setting programs).

As a result, the following Programs are not required to report on service standards:

Other programs

DFO-CCG is also delivering funding through additional programs that are administered by other departments. Natural Resources Canada (NRCan) is administering the capacity funding portion of:

• The “Aquatic Habitat Restoration Fund” (AHRF), using the Aquatic Species and Aquatic Habitat Integrated Terms and Conditions, and of
• The “Terrestrial Cumulative Effects Initiative” (TCEI), using the Ecosystems and Oceans Science Contribution Framework Terms and Conditions through NRCan’s Terms & Conditions for Contributions in support of Indigenous Participation in Dialogues

NRCan is responsible for their Proactive Disclosure and reporting on their Services Standards and published their results on the NRCan website.

DFO is also delivering the Indigenous Marine Servicing Initiative (IMSI) with Indigenous Services Canada (ISC)’s Strategic Partnership Initiatives, along with DFO’s Indigenous Commercial Programs. For the component of the services provided by DFO, the 2020-21 service standard results are: